Privacy Policy

Last updated: July 21, 2026

1. Introduction

WOW 1 Day Asheville (“WOW 1 Day Asheville,” “we,” “us,” or “our”) operates the WOW 1 Day Asheville website at wow1daypainting-asheville.com, including its webpages, forms, communication tools, and related services collectively referred to as the “Service.”

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

• Visit or use our website.
• Request an estimate, consultation, appointment, or other service.
• Submit information through one of our online forms.
• Communicate with us by telephone, email, SMS, MMS, or another method.
• Otherwise interact with WOW 1 Day Asheville.

By using our Service, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name.
• Email address.
• Telephone or mobile phone number.
• Mailing address or service address.
• Information about your home improvement project.
• Preferred appointment dates or communication methods.
• Information included in messages, forms, or inquiries submitted to us.
• Any other information you voluntarily provide.

You are not required to provide all requested information. However, certain information may be necessary for us to respond to your request or provide the requested service.

3. Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain technical information, including:

• Internet Protocol address.
• Browser type and browser version.
• Device type and operating system.
• Pages viewed on our website.
• Date and time of your visit.
• Time spent on particular webpages.
• Referring website or advertisement.
• General geographic location derived from an IP address.
• Website interactions and other usage information.

This information may be collected through cookies, pixels, analytics tools, server logs, and similar technologies.

4. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests.
• Provide estimates, consultations, appointments, products, or services.
• Contact you regarding your project or service request.
• Confirm or remind you about appointments.
• Provide customer support.
• Send service-related updates and notifications.
• Send marketing or promotional communications when permitted by law and when you have provided any required consent.
• Operate, maintain, and improve our website and services.
• Understand how visitors interact with our website.
• Protect against fraud, abuse, and security threats.
• Maintain business and transaction records.
• Comply with legal and regulatory requirements.
• Enforce our agreements and policies.

5. SMS and Text Message Communications

When you provide your mobile telephone number and voluntarily agree to receive text messages, WOW 1 Day Asheville may send you SMS or MMS messages.

Depending on the consent you provide, these messages may include:

• Responses to your inquiries.
• Estimate or consultation follow-ups.
• Appointment confirmations and reminders.
• Scheduling communications.
• Project or service updates.
• Customer-service messages.
• Promotional offers or marketing messages.

SMS Consent

Your consent to receive text messages is voluntary and is not a condition of purchasing any product or service.

A mobile number will not be added to our text messaging program unless the individual has provided consent through an approved opt-in method.

Message Frequency

Message frequency varies depending on your interaction with us, the services you request, and the type of communications you have agreed to receive.

Message and Data Rates

Message and data rates may apply according to the terms of your mobile telephone plan. WOW 1 Day Asheville does not charge a separate fee for receiving text messages, but your wireless carrier may charge you.

Opting Out

You may opt out of text messages at any time by replying STOP to a message from us.

After submitting an opt-out request, you may receive one final confirmation message. You will no longer receive text messages from that messaging program unless you provide consent again.

Getting Help

Reply HELP to a message for assistance, or contact us using the information provided in the “Contact Us” section below.

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

6. Mobile Information and SMS Consent Non-Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may provide information to subcontractors or service providers that help us operate our communications and provide supporting services, such as customer service, appointment scheduling, website hosting, telecommunications, and messaging delivery.

These providers may use the information only as necessary to perform services for WOW 1 Day Asheville and may not use mobile information for their own marketing or promotional purposes.

Text messaging originator opt-in information and consent will not be sold, rented, transferred, disclosed, or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent are excluded from all other categories of information sharing described in this Privacy Policy.

7. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We may use cookies and similar technologies to:

• Keep the website functioning properly.
• Remember visitor preferences.
• Measure website traffic and performance.
• Understand how visitors use our website.
• Improve our website and advertising.
• Determine how visitors reached our website.
• Prevent fraudulent or malicious activity.

You may configure your browser to reject cookies or notify you when a cookie is being placed. Disabling cookies may affect the availability or functionality of certain parts of our Service.

8. Analytics and Advertising

We may use analytics, advertising, and measurement providers to better understand website traffic and the effectiveness of our advertising.

These providers may collect device information, browser information, IP addresses, page visits, and website interactions through cookies, pixels, or similar technologies.

The use of information by these providers may be governed by their respective privacy policies. SMS consent and text messaging opt-in information are not shared with these providers for their independent marketing or promotional purposes.

9. How We Disclose Personal Information

We may disclose personal information in the following limited circumstances:

Service Providers

We may use contractors, vendors, and service providers to perform services on our behalf, including:

• Website hosting.
• Customer relationship management.
• Appointment scheduling.
• Customer support.
• Email and text message delivery.
• Analytics.
• Advertising support.
• Data storage.
• Information technology and security services.

These providers may access personal information only as reasonably necessary to perform services for us and are expected to protect that information.

Business Operations

Information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.

Text messaging opt-in information and consent will not be transferred for third-party marketing or promotional use.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, subpoenas, or government requests.
• Protect our legal rights or property.
• Protect the safety of our customers, employees, or the public.
• Investigate suspected fraud, abuse, or illegal activity.
• Enforce our agreements and policies.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide specific consent.

10. Sale of Personal Information

We do not sell mobile telephone numbers, SMS opt-in information, or text messaging consent.

We also do not provide mobile information to third parties or affiliates for their independent marketing or promotional purposes.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your request.
• Provide products or services.
• Maintain customer and business records.
• Fulfill the purposes described in this Privacy Policy.
• Resolve disputes.
• Enforce agreements.
• Meet legal, accounting, tax, or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of internet transmission, wireless transmission, or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

13. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request information about the personal information we maintain about you.
• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing emails.
• Opt out of marketing text messages.
• Limit or object to certain uses of your information.

To submit a privacy request, contact us using the information in the “Contact Us” section.

We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.

14. Email Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe link contained in the email or by contacting us.

Even after opting out of promotional emails, you may continue to receive non-promotional messages concerning appointments, transactions, service requests, or other ongoing business matters.

15. Third-Party Links

Our website may contain links to websites, platforms, or services that are not operated or controlled by WOW 1 Day Asheville.

We are not responsible for the content, security, privacy policies, or practices of third-party websites. We encourage you to review the privacy policy of each website you visit.

16. Children’s Privacy

Our Service is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

17. Do Not Track Signals

Some internet browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may still manage cookies and tracking technologies through your browser settings and any consent-management options provided on our website.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

When we update the policy, we will post the revised version on this page and update the “Last updated” date. Changes become effective when the revised Privacy Policy is posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to: